At ric9, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we keep it safe — in plain language that every Filipino player can understand.
By registering or continuing to use ric9, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
All personal data collected by ric9 is stored on encrypted, access-controlled servers. We use industry-standard SSL/TLS encryption to protect data in transit and AES-256 encryption for data at rest.
ric9 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers who are contractually bound to protect it.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by ric9 at any time.
ric9 is fully compliant with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required by law.
We use cookies and similar technologies only to improve your experience on ric9 — for session management, analytics, and personalization. You can manage cookie preferences through your browser settings.
You can opt out of marketing communications from ric9 at any time by updating your notification preferences in your account settings or by contacting our support team directly.
This Privacy Policy ("Policy") is issued by ric9 Casino ("ric9," "we," "us," or "our"), the operator of the online gaming platform accessible at ric9.app. This Policy applies to all personal data collected from registered players, visitors, and prospective users of the ric9 platform, including through our website, mobile applications, customer support channels, and any other touchpoints through which you interact with ric9.
ric9 is committed to protecting the privacy and personal data of all individuals who interact with our platform. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).
This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are available on the ric9 platform. By using ric9, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
When you create a ric9 account, we collect the following information:
In compliance with PAGCOR requirements and Philippine anti-money laundering regulations, we may collect:
We collect data related to your financial transactions on the platform, including deposit amounts, withdrawal requests, payment method details (e.g., GCash account reference, bank account details), transaction history, and bonus usage records. We do not store full payment card numbers on our servers.
We collect records of your gaming activity on ric9, including games played, wagers placed, wins and losses, session duration, and responsible gaming tool usage. This data is used to provide our services, detect fraud, and comply with regulatory reporting obligations.
When you access ric9, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
We retain records of communications between you and ric9, including customer support chat logs, email correspondence, and feedback submissions. These records are used to resolve disputes, improve our services, and comply with regulatory requirements.
ric9 processes your personal data for the following purposes:
ric9 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
ric9 shares personal data with trusted third-party service providers who assist us in operating the platform. These include payment processors (GCash, Maya, and partner banks), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.
ric9 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law, court order, or regulatory directive. We may also disclose data to law enforcement agencies in connection with the investigation of suspected criminal activity.
In the event of a merger, acquisition, or sale of all or part of ric9's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
ric9 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this Policy.
ric9 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
ric9 uses cookies and similar tracking technologies (such as web beacons and local storage) on our platform. We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ric9 platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ric9:
To exercise any of these rights, please contact our Data Protection Officer at the email address provided in Section 11 of this Policy. We will respond to all verified requests within thirty (30) days.
ric9 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, ric9 will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act.
The ric9 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account and delete all related personal data. If you believe a minor has registered on ric9, please contact our support team immediately.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ric9, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy request.
ric9 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the email address or mobile number on file at least fourteen (14) days before the changes take effect. The "Last updated" date at the top of this Policy will be revised accordingly. Continued use of the ric9 platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
Your data is safe with us. Join Filipino players across Manila, Cebu, Davao, and beyond who trust ric9 for a secure, fair, and regulated online gaming experience. For players 21 and above only.
PAGCOR Regulated | SSL Secured | 21+ Only